Installing Audio Devices Before First Launch

Before installing and launching Cisco IP Communicator for the first time, you should install and configure any audio device (such as sound cards, universal serial bus (USB) handsets, or USB headset) that require drivers. For best audio experience, we recommends using a certified USB handset or headset

You can use several audio devices with Cisco IP Communicator as shown in the table. If you want a list of specific brand-name audio devices that you can use with Cisco IP Communicator, ask your system administrator.

Audio Device

Description

Notes

USB devices:

  • a USB handset
  • a USB headset

USB devices require device driver software and have rectangular plugs.

Follow the instructions of the device manufacturer to install USB devices. If prompted, complete the Microsoft Windows Found New Hardware Wizard.

External analog devices:

  • an analog headset
  • external speakers or microphones

Analog audio devices do not require software. They work as extensions of your computer sound card.

Plug analog devices into audio jacks on your computer.

Cisco IP Communicator recognizes analog devices as extensions of your sound card; choose your sound card when you want to modify or view settings for analog devices.

Internal audio devices:

  • built-in microphone
  • built-in speakers

These audio devices are internal to your computer and work with your computer sound card.

Internal audio devices are always available for you to select and use.

Note     If you install or insert an audio device that requires a driver (a USB handset, USB headset, or sound card) after launching Cisco IP Communicator, the application does not recognize the device until you relaunch Cisco IP Communicator. Then the Audio Tuning Wizard automatically launches so that you can tune the device.

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