Using Your Computer as a Speakerphone

You can use the sound card on the computer to place and receive calls in speakerphone mode.

If you want to...

Then...

Use your computer like a speakerphone to place and answer calls

Make sure that the Speaker button is lit so that Cisco IP Communicator operates in speakerphone mode. Unlike other modes, speakerphone mode provides echo suppression. You can toggle speakerphone mode on and off by clicking the Speaker button or by entering the keyboard shortcut Ctrl + P.

By default, speakerphone mode is active. This means that many of the actions you take to place or answer a call (such as using a speed-dial button or a softkey) automatically trigger speakerphone mode.

Note     If you have an analog headset plugged in to the computer, you cannot hear audio through the computer speakers in speakerphone mode.

Switch to the speakerphone during a call

Click the Speaker button or the keyboard shortcut Ctrl + P. If you were using a handset before switching, turn it off or hang it up.

Use the computer speaker as a ringer to alert you to incoming calls

Make sure that your sound card is assigned to the ringer mode and that you have not muted the computer speaker. If you plug an analog headset into your computer, the ringer is audible only from the headset speakers.

Use AutoAnswer with speakerphone mode

Click the Speaker button to place, answer, and end calls, to open and close lines, and to switch from other audio devices to speakerphone mode. Because speakerphone mode is active by default, you do not need to keep the corresponding button lit as you do for headset mode.

Tip     AutoAnswer is a special feature that your system administrator might enable for you if you receive a high volume of incoming calls or handle calls on behalf of others. When AutoAnswer is enabled, Cisco IP Communicator automatically answers phone calls and routes them through speakerphone mode or headset mode depending on your configuration.

Related Topics



Copyright © 2009, Cisco Systems, Inc. All rights reserved.