Switching an In-Progress Call to Another Phone

If you Mobile Connect setup, you can switch in-progress calls between the Cisco IP Communicator softphone and your cellular phone or other remote destination.

If you want to...

Then...

Switch an in-progress call on your Cisco IP Communicator softphone to a cellular phone

Press the Mobility softkey and select Send call to mobile.

Answer the in-progress call on your cellular phone.

The phone line button turns red and handset icons and the calling party number appear on the phone display. You cannot use same phone line for any other calls, but if your phone supports multiple lines, you can use another line to make or receive calls.

Switch an in-progress call from a cellular phone to your Cisco IP Communicator softphone

Hang up the call on your cellular phone to disconnect the cellular phone, but not the call.

Press Resume on your phone within 4 seconds and start talking on the desk phone.

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