Using Call Logs

Your Cisco IP Communicator maintains call logs. Call logs contain records of your missed, placed, and received calls.

If you want to...

Then...

View your call logs

Click the Directories button and choose Missed Calls, Placed Calls, or Received Calls. Each stores up to 100 records.

Display details for a single call record

  1. Click the Directories button and choose Missed Calls, Placed Calls, or Received Calls.
  2. Highlight a call record.
  3. Press Details. Doing so displays information such as called number, calling number, time of day, and call duration (for placed and received calls only).

Erase all call records in all logs

Click the Directories button and click Clear.

Erase all call records in a single log

  1. Click the Directories button and choose Missed Calls, Placed Calls, or Received Calls.
  2. Highlight a call record.
  3. Press Clear. (You may need to press the more softkey to display Clear.)

Erase a single call record

  1. Click the Directories button and choose Missed Calls, Placed Calls, or Received Calls.
  2. Highlight a call record.
  3. Click Delete.

Dial from a call log (while not on another call)

  1. Click the Directories button and choose Missed Calls, Placed Calls, or Received Calls.
  2. Highlight a call record.

Note     If the Details softkey appears, the call is the primary entry of a multiparty call.

  1. If you need to edit the displayed number, press EditDial followed by << or >>. To delete the number, press EditDial followed by Delete. (You may need to press the more softkey to display Delete.)
  2. Go off-hook to place the call.

Dial from a call log (while connected to another call)

  1. Click the Directories button and choose Missed Calls, Placed Calls, or Received Calls.
  2. Highlight a call record.
  3. If you need to edit the displayed number, press EditDial followed by << or >>. To delete the number, press EditDial followed by Delete. (You may need to press the more softkey to display Delete.)
  4. Press Dial.
  5. Choose a menu item to handle the original call:
    • Hold—Puts the first call on hold and dials the second.
    • Transfer—Transfers the first party to the second and drops you from the call. (Press Transfer again after dialing to complete the action.)
    • Conference—Creates a conference call with all parties, including you. (Press Confrn or Conference again after dialing to complete the action.)
    • EndCall—Disconnects the first call and dials the second.

See if the line in the call log is busy before placing a call to that line

Look for Busy Lamp Field indicators.

View intercom call history

Click the Directories button and choose Intercom History. Details of the 25 most recent intercom calls are logged. You cannot dial intercom numbers from this list.

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