Customizing Rings and Message Indicators

You can customize the way Cisco IP Communicator indicates the presence of an incoming call or a new voice mail message for each of your lines. Customized ring sounds and other indicators can help you quickly differentiate between multiple lines. For example, you can choose a chirping sound to indicate an incoming call on Line 1 and a drumbeat to indicate an incoming call on Line 2. The options in the Cisco Unified CM User Options web pages might vary. If you cannot locate a specific option, contact your system administrator.

If you want to...

Then...

Change the ring tone per line

  1. Click the Settings button and select User Preferences > Rings.
  2. Choose a phone line or the default ring setting.
  3. Choose a ring tone to play a sample of it.
  4. Press Select and Save to set the ring tone, or press Cancel.

Change the ring pattern (flash-only, ring once, beep-only, and so forth)

  1. Select Cisco Unified CM User Options from the right-click menu.
  2. Log in to your Cisco Unified CM User Options web pages.
  3. Select your device.
  4. Click Line Settings, and make selections from the Ring Settings section.

Change the way the voice message indicator behaves

  1. Select Cisco Unified CM User Options from the right-click menu.
  2. Log in to your Cisco Unified CM User Options web pages.
  3. Select your device.
  4. Click Line Settings, and make changes to the Message Waiting Lamp section. Typically, the default policy is to always light the indicator when you receive a new voice message.

Note the location of the message waiting indicator:

  • If you are using Default Mode (right-click > Skins > Default Mode), the indicator is the light strip on the left side of the interface.
  • If you are using Compact Mode (right-click > Skins > Compact Mode), the indicator is the blinking envelope icon beside the line button.

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