Using the Corporate Directory

If you want to...

Then...

Dial from a corporate directory (while not on another call)

  1. Click the Directories button and choose Corporate Directory (exact name can vary).
  2. User your keypad to enter a full or partial name and press Search.
  3. To dial, press the listing, or scroll to the listing and go off-hook.

Dial from a corporate directory (while on another call)

  1. Click the Directories button and choose Corporate Directory (exact name can vary).
  2. Use your keyboard to enter a full or partial name and press Search.
  3. Scroll to a listing and press Dial.
  4. Choose a menu item to handle the original call:
    • Hold—Puts the first call on hold and dials the second.
    • Transfer—Transfers the first party to the second and drops you from the call. (Press Transfer again after dialing to complete the action.)
    • Conference—Creates a conference call with all parties, including you. (Press Confrn or Conference again after dialing to complete the action.)
    • EndCall—Disconnects the first call and dials the second.

See if the phone line in the directory is busy

Look for Busy Lamp Field (BLF) indicators.

Related Topics



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