About Audio Devices in Audio Drop-Down Lists
Audio drop-down lists on the Audio tab (right-click > Preferences > Audio tab) contain one or more audio devices. Here is some information about what you might see in these lists:
- If you have only one audio device installed when Cisco IP Communicator launches, you see one audio device in each list.
- Not all installed audio devices appear in the audio mode lists. The devices that do appear are the devices that require drivers (meaning USB handsets, USB headsets, and sound cards).
- Analog audio devices, which plug into the audio jacks on your computer, do not appear in your audio drop-down lists. Cisco IP Communicator does not distinguish between analog audio devices and your sound card. To select an analog device, select your sound card.
- If you do not see an installed USB audio device or sound card in the list, make sure the device is inserted and relaunch Cisco IP Communicator. Cisco IP Communicator recognizes only the audio devices that are installed and plugged in when the application launches.)
Note If the Windows OS finds audio devices and Default Windows Audio Device is displayed in the drop-down list, see Selecting an Audio Mode.
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