Managing Business Calls Using a Single Phone Number
With Mobile Connect and Mobile Voice Access installed, you can use your cellular phone to handle calls associated with your desktop phone number. A smartphone is a mobile phone with personal computer capabilities such as web browsing, email, address book, and calendar.
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Configure Mobile Connect
Use the Cisco Unified CM User Options web pages to set up remote destinations and create access lists to allow or block calls from specific phone numbers from being passed to the remote destinations. See Setting Up Phones and Access Lists for Mobile Connect.
Answer a call using your cellular phone
See Answering a Call.
Switch an in-progress call between your desk phone and cellular phone
Put a call that has been picked up on a smartphone on hold
- Press the Enterprise Hold (name may vary) softkey on the smartphone.
The other party is placed on hold.
- On your smartphone, press the Resume (name may vary) softkey on the smartphone. See Switching an In-Progress Call to Another Phone.
Transfer a call that has been picked up on a smartphone to another number
Initiate a conference call on a call that has been picked up on a smartphone
- Press the Enterprise Conference (name may vary) softkey on the smartphone.
- Dial your enterprise access code for conferencing to initiate a new call. The other party is placed on hold.
- Press the Enterprise Conference softkey to complete the conference set-up and include both callers in the conference.
Connect to Mobile Voice Access
Turn on Mobile Connect from your cellular phone
Turn off Mobile Connect from your cellular phone
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