Configuring and Registering Cisco IP Communicator

After installing the Cisco IP Communicator application, completing the Audio Tuning Wizard, and viewing the Cisco IP Communicator interface on your desktop, you might need to complete one or more configuration and registration tasks before you can start making calls.

Note     The following tasks vary by company and phone system; your system administrator will give you specific instructions. Do not perform these tasks unless instructed to do so.

Task

Notes

Choose a device name

Cisco IP Communicator relies on either the network adapter or the device name to identify itself to the network. In either case, your system administrator will tell you which adapter to choose or which device name to enter:

  • Select the network adapter specified by your system administrator in Cisco IP Communicator (right-click > Preferences > Network tab). In general, the selected adapter is the one that provides permanent connectivity or the one that is always enabled—even if it is not plugged in. Wireless cards should be avoided. The correct network adapter must be selected for Cisco IP Communicator to function properly.

Note     This setting is used for network identification, not audio transmission. You do not need to change this setting once it is established unless you are permanently removing or disabling the selected network adapter. In this case, coordinate with your system administrator before selecting a new adapter.

  • Enter the device name provided by your system administrator in Cisco IP Communicator (right-click > Preferences > Network tab > Use this Device Name).

Locate a device name

If your system administrator requests the device name of your network adapter, you can view it in Cisco IP Communicator (right-click > Preferences > Network tab > Device Name section).

Specify TFTP server addresses

Under the guidance of your system administrator, enter TFTP server addresses in Cisco IP Communicator (right-click > Preferences > Network tab > Use these TFTP servers).

Register with TAPS

After you install and launch Cisco IP Communicator and under the guidance of your system administrator, auto-register Cisco IP Communicator by using the Tool for Auto-Registered Phones Support (TAPS).

Your system administrator will provide you with the number to dial in Cisco IP Communicator to register with TAPS. You might need to enter your entire extension, including the area code. Follow the voice prompts. After Cisco IP Communicator displays a confirmation message, you can end the call. Cisco IP Communicator will restart.

Related Topics



Copyright © 2009, Cisco Systems, Inc. All rights reserved.