Setting Up Phone Services

Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phone.

If you want to...

Then do this after you log into the Cisco Unified CM User Options web page...

Subscribe to a service

  1. Choose User Options > Device.
  2. Choose a Cisco IP Communicator Name from the drop-down menu.
  3. Click Phone Services.
  4. Click Add New.
  5. Choose a service from the drop-down list and click Next.
  6. Change the service label and/or enter additional service information, if available (optional).
  7. Click Save.

Cisco Unified Communications Manager 4.x

From the main menu, choose Configure your Cisco IP Phone Services. From the Available Services drop-down list, select a service, and click Continue. Enter more information upon request (such as a zip code or PIN), and click Subscribe.

Search for services

  1. Select a Cisco IP Communicator device name.
  2. Click Phone Services.
  3. Click Find.

Change or end services

  1. Search for services.
  2. Select or more entries.
  3. Click Delete Selected.

Cisco Unified Communications Manager 4.x

From the main menu, choose Configure your Cisco IP Phone Services. Click a service in the Your Subscribed Services panel. Click Update after making changes, or click Unsubscribe.

Change a service name

  1. Search for services.
  2. Click the service name.
  3. Change the information and click Save.

Add a service to an available programmable phone button

  1. Choose User Options > Device.
  2. Choose Cisco IP Communicator name from the drop-down menu.
  3. Click Service URL.

Note     If you do not see this option, ask your system administrator to configure a service URL button for your phone.

  1. Choose a service from the Button Service drop-down list.
  2. If you want to rename the service, edit the label fields.

Note     Your phone uses the ASCII Label field if the phone does not support double-byte character sets.

  1. Click Save.
  2. Click Reset to reset your phone (necessary to see the new button label on your phone).

Cisco Unified Communications Manager Release 4.x

After subscribing to a service, choose Add/Update your Service URL Buttons from the main menu. For each available button, select a service from the drop-down list and enter a text description. Click Update after making changes. Your system administrator determines how many programmable buttons are available for services and might assign service buttons to your phone.

Access a service on your phone

Click the Services button.Or, if you have added a service to a programmable button, press the button.



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