Testing Cisco IP Communicator

Before you can test Cisco IP Communicator, make sure that you can see your extension number on the display screen and can hear a dial tone after going off-hook.

Note     If you cannot see your extension number or hear a dial tone, see General Troubleshooting Issues.

Place a few test phone calls, and ask other parties how your voice sounds. The table lists actions that you might need to take while placing test calls.

If you need to...

Do this...

Adjust the volume

Adjust the audio mode volume in Cisco IP Communicator. Click the Volume button or press the Page Up/Page Down keys on your keyboard.

Use a remote connection

If you are using Cisco IP Communicator over a remote connection (for example, on a VPN connection from home or a hotel), enable Optimize for Low Bandwidth (right-click > Preferences > Audio tab).

After optimizing for low bandwidth, call someone and ask how your voice sounds.

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