Storing and Retrieving Parked Calls

You can park a call when you want to store the call so that you or someone else can retrieve it from another phone (for example, at the desk of a co-worker or in a conference room) on the call-processing system. Call Park is a special feature that your system administrator might configure for you.

If you want to...

Then...

Store an active call by using Call Park

During a call, click Park (you might need to click the more softkey first). This prompts Cisco IP Communicator to store the call. Note the call park number displayed on the phone screen and hang up.

Retrieve a parked call

Enter the call park number from any Cisco IP Communicator or Cisco IP Phone in your network to connect to the call.

Note     You have a limited amount of time to retrieve the parked call before it reverts to ringing at its original destination. See your system administrator for this time limit.

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