Using the Audio Tuning Wizard

The Audio Tuning Wizard guides you through the process of selecting and tuning installed audio devices.

The Audio Tuning Wizard automatically appears the first time that you launch Cisco IP Communicator after installation. You can access it manually from the menu as needed on subsequent launches. The table provides more information about the Audio Tuning Wizard and other audio setting options.

Note     Before you use the Audio Tuning Wizard to tune an audio device that has its own volume adjuster, such as a headset with inline volume controls, increase the device volume level to the highest setting.

If you...

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Notes

Just installed Cisco IP Communicator and need to use the Audio Tuning Wizard for the first time

Tune each audio device when the Audio Tuning Wizard appears.

The Audio Tuning Wizard gives you the opportunity to select audio devices for audio modes or to use the default Windows audio device.

Tuning a device is a different task from changing the volume setting for a call. Ideally, you tune each device only once and retune only if you encounter voice quality issues.

For information, see How to Assign Audio Modes and Selecting an Audio Mode.

See the Check Audio Settings window on a subsequent launch after installing

Choose one of these buttons:

  • Revert—to re-instate previous settings for this audio device
  • Tune—to retune this device
  • Skip—to maintain modified settings (for example, to keep the sound card muted)

The Check Audio Settings window appears on subsequent launches if you modified (or muted) the volume for a device since you last tuned it. For example, if you muted your computer sound card or changed the volume controls on a USB headset or USB handset.

Want to change the volume during a call

Click the Volume button on Cisco IP Communicator. To save your settings, click Save.

This is the best way to change volume settings on a per-call basis. See Adjusting the Volume for a Call.

Want to retune an audio device to address voice quality issues

Access the Audio Tuning Wizard (right-click > Audio Tuning Wizard).

See Voice Quality Issues.

Want to change your audio mode selections without retuning audio devices

Right-click > Preferences> Audio tab.

See How to Assign Audio Modes.

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