If you want to...
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Then...
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Switch between connected
calls on one line
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Select the call you are switching to and click Resume. The other call
is automatically placed on hold.
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Switch between connected
calls on different lines
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Click the appropriate green blinking line button for the line (and call)
you are switching to. If there is a single call holding on the line, the
call automatically resumes. If there are multiple calls holding on the
line, highlight the specific call (if necessary), and click Resume.
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Switch from a connected call
to answer a ringing call
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Click Answer or a yellow flashing line button. Doing so answers the
new call and automatically places the first call on hold.
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Switch between incoming
calls by using the Incoming
Call Notification
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Click anywhere on the Incoming Call Notification pop-up window for
the incoming call (except on the mute ringer icon). This puts the active
call on hold and allows you to answer the incoming call.
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Display an overview of active
calls
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Click a green line button while a call is active to return to the main
background screen, hiding the active call information. This gives you
an overview of all active calls on each of your lines. This call is either
the active call or, if all calls are on hold, the held call with the longest
duration. Click the green line button again to return to the original
view.
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See all calls on a specific line
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Click the Help button and immediately click the line button. Doing so
shows call details but does not impact the call state. Use this when you
are talking on one line and want to view held calls on another line.
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